ServiceDepartment
We offer the following services to help you get the most out of your pool or spa. Our knowledgeable service team is dedicated to keeping your pool or spa clean and running smoothly.
Choose a program and sign up online.
Choose from the services below to sign up for any of our programs. Not sure which service you should take advantage of? Contact us with any questions!
Pool opening and closing
It’s important to make sure your pool is opened and closed properly for each season. Our Pool Opening/Closing Service is the best way to make sure your pool is correctly prepped, your water is crystal clear and all maintenance is taken care of. Open the form, fill in your information and submit! It’s that simple!
Pool closing agreement →Spa Valet service
Let us do all the work for you, when it comes to draining, cleaning, inspecting, and water analysis.
See details →Pool maintenance contract
Weekly pool maintenance, with a complete 12-point inspection, water analysis and balancing, and pump, skimmer and filter care at every visit. Enroll online and we will contact you for scheduling.
Sign up →Spa maintenance contract
Spa Valet service or a weekly spa refresh, with water testing and balancing and a complete 12-point inspection. Sign up online and a technician will take it from there.
Sign up →Questions about a maintenance program? Call the Maintenance Department at 330-372-1725, option 4, or email service@burnettpools.com.
Something not running right? Tell us.
Send a service request and our service team will take it from there.
Request service →Pool and spa service we handle
- Openings and closings
- Installations and repairs
- Filters, pumps and filter media changes
- Gas heaters and heat pumps
Pool and spa service, from filters to automation.
Samples of our work.
Click the images to see some samples of our work.
Who to email.
Leadership and staff
- Alan BurnettPresidentaburnett@burnettpools.com
- Gary BurnettVice Presidentgburnett@burnettpools.com
- Holly HessTreasurerholly@burnettpools.com
- Willie OddisGeneral Managerwoddis@burnettpools.com
- Nick TeminskySales Managernteminsky@burnettpools.com
- Robbie ClossinService Managerservice@burnettpools.com
- Christine GrabanVP of Financechristine@burnettpools.com
Stores
- Cortland Storecortland@burnettpools.com
- Canfield Storecanfield@burnettpools.com
- New Castle Storenewcastle@burnettpools.com
Departments
- Accounts Payableaccountspayable@burnettpools.com
- Accounts Receivablereceivings@burnettpools.com
- Human Resourcespayroll@burnettpools.com
Showroom hours: Monday and Wednesday through Friday, 10am to 6pm. Saturday, 10am to 4pm. Closed Tuesday and Sunday.